Periodic Inspection and Testing of Electrical installations

Periodic Inspection and Testing explained

Guides #EICR #PeriodicTesting
Is my customer data protected?

Learn how we handle your cardholder data during a payment transaction and how we store sensitive customer information.

FAQ #Privacy #CustomerData #CardholderData
Procurement Policy

Learn more about our process of acquiring goods, works and services.

Terms #Procurement #Purchasing
Our Technology

At StayGB we make our decisions on the technology we adopt being guided by the following standards.

Technology #OpenSource
Refunds Policy

General information regarding refunds. Please see your specific service terms and conditions.

Terms #Refunds
Small Craft Hire Terms

These Terms & Conditions are specific to the hire of small craft for use on the River Ant within the Norfolk Broads by StayGB Marine Ltd.

Terms #SmallCraft #Canoe #Kayak #Dinghy #Hire
Health and Safety Policy Statement

Our commitment to protect and promote the health and safety of our employees.

Terms #HealthSafety
Your reviews are excellent. Are they real?

See how we collect and publish our guest reviews

FAQ #Reviews
Wi-Fi Terms of Use

These terms and conditions cover the provision of wireless network access on our sites.

Terms #WiFi #InternetAccess #Broadband
What's Enterprise Grade Wi-Fi

Do you really need enterprise grade Wi-Fi on holiday? Find out the difference between tick-box Wi-Fi found in other venues and the service we provide and decide for yourself.

FAQ #WiFi #InternetAccess #Broadband
Holiday Booking Terms of Service

These Terms of Service apply to the booking and use of holiday cottages through STAYGB LTD.

Terms #HolidayCottage #Booking #Reservation
Small Craft Hire Acknowledgement of Risk

This information is intended to make you aware of the risk associated with small craft hire on the River Ant (part of the Norfolk Broads).

Terms #Risk #Canoe #Kayak #Paddleboard
What payment methods do you accept?

Find out how to pay for our products and services

FAQ #PaymentMethods
Privacy Policy

This policy sets out how we will treat your personal information.

Terms #Privacy #DataProtection #Cookies #CCTV
Site Conditions of Use

This policy sets out the acceptable use of the Wayford Bridge Yacht Station by customers, potential customers, contractors and visitors.

Terms #SiteTerms #Safety #Parking #WBYS
Gift Card Terms and Conditions

These terms and conditions relate to the use of StayGB Gift Cards offered by the StayGB Group.

Terms #GiftCards #Vouchers
Domestic Waste Disposal

Help us protect our planet and minimise the amount of rubbish destined for landfill.

Rubbish #Waste #Recycling
Enterprise Wi-Fi Connection Instructions

WiFi connection instructions regarding our enterprise network (StayGB Members) for Android, MacOS, iOS and Windows devices.

Help #WiFi #Instructions
How can we be sure of the standard of your holiday cottages?

External checks by Visit England and our video inventories work together to ensure our high standards are maintained.

FAQ #HolidayCottage #Standards #Cleaning #Maintenance
Charges

Current pricing for service operations

Pricing #Billing
Instructions for Electricity Supply

Instructions for berth holders regarding connecting their vessel to shore power.

Terms #WBYS #ElectricitySupply #BS7671
How to Pay

Information regarding what payment methods we accept and how to pay.

Terms #PaymentMethods
Safety Information for Small Craft Hire

An essential read prior to hiring canoes, kayaks, paddle-boards or dinghies.

Terms #Canoe #Kayak #Dinghy #Paddleboard
How secure are your servers?

Adopting server-less technology is not only environmentally friendly, it is also good from a security standpoint.

FAQ #Privacy #DataSecurity #CustomerData
What's Dedicated Canoe Hire?

Included with some of our holiday cottages is dedicated canoe hire. Read on to find out why this may be a big deal for you.

HolidayCottage #Canoe #DedicatedHire
Available Wireless Networks

Look no further for a list of the wireless networks (SSIDs) available on our sites.

Help #WiFi #WBYS #InternetAccess #Broadband
Complaints Policy

We are committed to providing a high-quality service to all our customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

Terms #Complaints
Policy regarding the use of Subcontractors

Terms which apply to marine subcontractors working on customers' vessels.

Terms #WBYS #Subcontractors #ApprovedContractors
Website Terms of Use

These terms and conditions relate to the use of this website and others operated by STAYGB LTD.

Terms #WebsiteUse #Cookies
How to I charge my Electric Vehicle on your sites?

We provide Electric Vehicle charging points for our customers. Find out about the types of connectors required and how to access them here.

FAQ #EV #ElectricVehicle #Charging
StayGB Ltd
Company registered in England & Wales, number 10270897.
Registered Address:
Wayford Bridge Yacht Station, Wayford, Norwich, Norfolk, NR12 9LL, UK. Tel: +44 (0)1603 340182

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