Having trouble connecting to our WiFi network? We know the config necessary to connect to secure, enterprise grade networks are not always user friendly! Our simple guides for each OS will get you online in no time.
We have two WiFi networks:
stayGB - This is a normal WiFi hotspot with a splash page. To ensure that you haven't connected to a rogue network verify the domain of the splash page you are redirected to on login is stayGB and it shows the padlock (https) symbol. Access the service using your social media login or username and password. The options presented to you will depend on the location / venue you are connecting fom.
stayGB_enterprise - This is an 802.1X WPA2 Enterprise WiFi network. This is a much more secure network where your traffic is encrypted to our concentrator. It is typically more secure than your WiFi networks at home and is used in large enterprises.
Security type: WPA-2 Enterprise
Encryption type: AES
Handshake: Protected EAP (PEAP)
Applies only to users connected to our enterprise Wi-Fi network. See other help articles for connection advice.
If you have forgotten your password to access our service we can reset this for you. Please send a text message from a mobile phone registered with us to 01692252030. The text must begin with your registered email address followed by your message. Please note that any texts that do not adhere to this format will be automatically removed by our system.
Please note that we cannot assist with device specific connectivity issues due to the huge number of devices. Please also note that we do not provide support for any free connectivity services.
Author: stayGBPublished: 22 Jul 2017, 11:04Last Modified: 13 Mar 2018, 15:11